FAQs

Questions you may have

Got questions about trials, billing, or SLAs? We’ve got you covered.

  • The free version worked fine, so why pay?

    What you’ve seen so far is just the beginning. With full deployment, Flip correlates deeper patterns, integrates with more tools, and reveals nuanced issues that only emerge over time. Think of the trial as your warm-up lap. The real payoff comes when Flip’s context engine has full system visibility.

  • We’re planning infrastructure changes—will Flip keep up?

    Definitely. This is when Flip adds the most value. It adapts to new service boundaries and system behavior in real time. Longer deployments allow Flip to track shifting signals and help your team stay on top of new complexities. Reach out to us and we’ll look at your roadmap together to explore how Flip will evolve with it.

  • Our organization deals with sensitive data. How secure is Flip?

    Flip is privacy-first by design. Read-only by default, with optional on-prem deployments and strict data locality controls. Several Fortune 500 enterprise teams already trust Flip in deeply regulated environments. We’d be happy to share docs or schedule a compliance review whatever you need to feel confident. Shoot us an email.

  • It hasn’t replaced anything—how do I justify the cost?

    Flip aims to elevate teams, not replace tools. By running on top of cheap object storage and reducing reliance on noisy, high-cost platforms, Flip can drive major savings. Reach out to us so we can help you to quantify how much telemetry data Flip can offload, how much storage you could shift, and the time your team could reclaim.

  • This looks promising, but our budget is locked for the quarter.

    We understand the limitations imposed by budget cycles on onboarding new solutions, but Flip can still deliver value during this cycle. With an extended deployment and contractual bridge, we’ll help you collect real usage data, shorten MTTR, and build a strong internal case for executives so when the budget opens, the ROI is already proven.

Still have questions?

Our team is just a message away—ask us anything about Flip AI and we’ll get you the clarity you need.

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